Privacy Policy

1. Introduction

Setlife.ai, operated by Lombardi Digital LLC (a Florida-based company), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information across our services—including shortform content production and commercial campaigns.

2. What We Collect

We may collect the following data when you use our services, submit forms, or communicate with us:

• Personal Information: Name, email address, phone number, company name.
• Content Materials: Uploaded video/audio files, scripts, brand assets, and reference materials related to your project.
• Usage Data: Site interaction data, IP address, browser type, and device info (collected via analytics tools).
• Payment Info: Handled securely via Stripe; we do not store your payment details directly.

3. How We Use Your Information

We use your data to:

• Deliver creative and production services tailored to your needs
• Communicate updates, approvals, and support
• Analyze service performance and improve user experience
• Feature select finished work for promotional or portfolio purposes (only with your consent)

4. File Privacy & Ownership

Your uploaded materials remain your property. We do not sell, share, or reuse your content outside the agreed scope of your project. All files are stored securely and only accessible by our internal team.

5. Data Security

We implement industry-standard safeguards including:

• Encrypted file transfers
• Secure cloud storage
• Internal access controls and regular permission audits

While no system is 100% secure, we take your data protection seriously and strive to mitigate any risk.

6. Data Retention

We retain project files and materials for up to 30 days after project completion unless otherwise requested. After that, files may be permanently deleted from our systems.

You may request early deletion at any time by emailing: hello@setlife.ai

7. Your Rights

Depending on your location, you may have rights under laws such as the GDPR or CCPA, including:

• Access to your data
• Correction or deletion of your data
• Withdrawing consent for certain uses
• Filing a complaint with a data protection authority

To exercise any of these rights, contact us at: hello@setlife.ai

8. Third-Party Tools

We may use trusted third-party services such as:

• Stripe (payment processing)
• Vimeo, Google Drive, Frame.io (content delivery & review)
• Clarity, Google Analytics (site analytics)

These services may collect their own data under their own privacy policies. We choose tools with strong privacy reputations.

9. Changes to This Policy

We may occasionally update this Privacy Policy. The most recent version will always be available on our website, with the “Last updated” date clearly listed.